Auto Electrical Parts FAQ
What payment options do you offer?
Payment may only be made using the following payment methods:
Credit Card or Paypal
Direct Deposit / Bank Transfer
Can I get a Tax invoice?
Yes, TKP Auto Electrical Parts will provide you with a tax invoice, by email once your order has been placed.
Do you carry stock of Auto Parts?
Most parts are available and in stock. If not in stock lead time would be 2 – 3 days for despatch. For specialty orders, at times there may be a slight delay.
Is my privacy safe?
Yes, we do not share any of your details with third parties.
How long will my order take to arrive?
We ship via Australia Post, delivery times may vary dependant on where you live in Australia.
Express Post shipping generally arrives within 1-3 days.
Can I track my order?
Yes, we supply you with Australia Post tracking, so you can track your order.
Can you ship internationally?
No, we only ship to Australia. Please contact us if you are located elsewhere and we can investigate this for you.
Do you price match?
In most circumstances we will match competitor pricing. Please contact us by phone or email.
Can I exchange my purchase?
If you have chosen the wrong part we will exchange providing:
- The item is in its original packaging, unused.
- Returned to us at customer’s expense.
- May be exchanged for goods of same or lesser value.
Will my parts be covered by a warranty?
Some items are covered by a manufacturer’s warranty. If you have any issue with products received please Contact Us
Is your website safe?
Yes, the website is protected by an encrypted SSL certificate and is frequently update in best practice.
Does TKP offer account facilities?
TKP will review this on a case by case basis. Please contact us.
The Right Parts. The Right Solution.
Here at TKP we know you need to get the right electrical part first time. That’s why every part has a clear image and description. Not sure? Then give us a call.
The Right Brands. The Right Fit.
More and more we see overseas players in the marketplace with spare parts. Hard to contact, reliability problems, and DOA can be avoided with TKP.
The Right Company.
TKP’s TEAM has had near 40 years in the Auto Parts and Electrical Auto Parts industry right here in Australia. So let TKP serve you proudly in Australia and Overseas.